FAQ

Frequently Asked Questions

Do you accept returns ? +

Yes, we do if and only if the product received by you is damaged during transit. For more details you can refer our RETURN AND REFUND policy.

How many days to deliver the product ? +

We ship within 2 to 3 working days from the date of payment. You will receive your package within 5-7 working days depending upon your shipping place. If the concerned person has not received within the mentioned number of days, she/he is expected to let us know (by mentioning the order number# ) immediately so that we can take further actions. NOTE: In case of parcel missing – We can’t take responsibility if we are not notified within the said number of days. Also, We do not have a personal delivery team who can call you in advance before delivering a product and we absolutely cannot decide the specific time period the package has to be delivered. We use courier services to do the delivery and it’s entirely Upto the particular service/delivery staff when it comes to the delivery. We have no authority over their service and timing For more details you can refer our SHIPPING & DELIVERY policy

How can I view the status of my order ? +

You can view them by visiting My Account Page and in my orders “Track your orders”.

Will the product be as in the pics ? +

Yes. The Pictures of the products shown in the images are the best representation of the product and has been taken in natural lighting and we don’t apply any filters to any of our pictures.

Is there any cancellation policy ? +

You will receive a mail from us stating your order has been placed .You can view your order status in My Account Page.

How do I know my order has been confirmed? +

You will receive a mail from us stating your order has been placed .You can view your order status in My Account Page.

Do you have COD option ? +

No, we don’t provide COD. Mode of payment-Bank transfer/ Net Banking/ UPI